Why Can't I Log In to My Fiatsend Account?
If you are having trouble logging in, try the following troubleshooting steps:
Check Your Phone Number
Make sure you are entering the correct phone number — the same number you used when creating your Fiatsend account. Include the correct country code.
OTP Not Arriving
If you are not receiving your OTP code:
Ensure your phone has network signal and can receive SMS messages
Wait at least 60 seconds before requesting a new OTP
Check your spam or blocked messages folder
Try restarting your phone and requesting the OTP again
Account Locked
If your account has been locked due to multiple failed login attempts, wait 30 minutes and try again. If the issue persists, contact Fiatsend Support for assistance.
Browser or App Issues
Clear your browser cache and cookies, then try again
If using the app, make sure you have the latest version installed
Try using a different browser or device
If none of these steps work, contact Fiatsend Support